Shipping policy
Last Updated: June 2026
At Trivella, we are committed to delivering your order as quickly and safely as possible.
Shipping Locations
We currently ship only within the United States.
Order Processing Time
- Orders are processed within 1–3 business days after payment is received.
- Orders are processed Monday through Friday, excluding U.S. holidays.
- Orders placed after business hours, on weekends, or on holidays will be processed on the next business day.
Shipping Methods & Delivery Times
| Shipping Method | Processing Time | Estimated Transit Time |
|---|---|---|
| Standard Shipping (USPS Ground Advantage) | 1–3 Business Days | 3–7 Business Days |
Total delivery time is estimated at 4–10 business days.
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or other circumstances outside our control.
Shipping Costs
Shipping charges are displayed at checkout before payment is completed.
Any applicable taxes will also be displayed during checkout.
Tracking Information
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
Lost, Delayed, or Damaged Packages
If your package is lost, damaged, or significantly delayed, please contact us at:
Email: support@trivella.com
We will work with the shipping carrier to help resolve the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Trivella is not responsible for packages delivered to incorrectly provided addresses.